Tuesday, November 27, 2018

Information Technology: Definition, Uses, Services, Career Paths


Information technology (IT) is the use of any computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data.


Information Technology runs on physical equipment (hardware) and operating systems and applications (software).

Uses of Information Technology

Some examples of areas where Information technology is used are:
  • Education: Both students and teachers use it to acquire and exchange knowledge
  • Health Care: Improves the quality of healthcare given to patients
  • Business
  • Transportation: Improves transportation mode selection which allows for reduction in distances, fuel consumption and pollution
  • Communication: Enhances effective and timely communication
  • Finance: Improves data storage, file management and data reporting
  • Governance: Used in capital planning, payroll, accounting and inventory management


Services Rendered In Information Technology

An information technology service is a technology that is wrapped in services such as support and management. This frees the customer from the complexity of installing, managing, supporting and operating the technology themselves.

A few IT services are listed below:
  •  Business Automation
  •  Workflow
  • Transaction processing
  • Analytics
  • Database
  • Data Storage
  • Data Synchronization
  • Infrastructure
  • Computing
  • Content Management
  • Event Processing
  • Robotics
  • Artificial Intelligence

Career Paths In Information Technology

The career paths in Information Technology are so diverse but I will mention just six of them.
  •  ProgrammersComputer programmers write and test the codes that make up software programs. These programs might range from simple computer games or word processors all the way up to complicated operating systems and database management systems. The type of skills required to be a programmer depends on the specific area one is programming in, however attention to detail, logical thinking, and teamwork are all assets to get this important job done right.
  • Systems Analyst: These set of people have to understand computer hardware, software, and networks—and how they all come to work together. It is their responsibility to make recommendations to their company for which systems are the best to use, and to tailor them to best suit their organization’s needs—including costs. This job requires a multitude of different skills, including the ability to analyze information quickly and effectively, excellent communication, and the ability to persuade when necessary.
  • Web Developers: They are responsible for building websites and the infrastructures behind them. These people must be creative and have a technical prowess Web developers are also known as “web producers,” “multimedia architects,” and “internet engineers”, making their titles as diverse as their work portfolios.
  • Network Engineers: Network engineers are in charge of setting up, administering, maintaining and upgrading local and wide area networks for an organization. They may also be responsible for security, data, storage, and disaster recovery depending on their job description. A computer science degree is needed to do this job effectively, but planning, analysis, and problem solving skills are all assets for those looking to join this career path.  
  • Technical Support: These set of IT experts can be known other titles such as “help desk technicians,” “operations analysts,” or “problem managers”. Their basic job function however is to provide expert troubleshooting advice to clients. Technical support handles both hardware and software issues at the user level, helping out the less tech-savvy with their computer problems. They must have great communication skills, be good at problem solving, and have a well-rounded technical knowledge.
  • IT Security: People in IT Security are in charge of keeping organizations safe from malicious digital attacks. This includes implementing and running security software, scanning for abnormalities, upgrading systems, and keeping their company informed of the risks involved in daily activities.

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